Refund policy

Returns

We only accept unused, unworn products with with tags attached and original packaging. Return requests must be received within 30 days of purchase date. 

We do not accept returns of intimate apparel, bathing suits, earrings, any personalized or custom-made products, final sale merchandise, or a product that is specified as non-returnable in its description, unless they are faulty. Any exceptions to this policy will be listed under product details on the product page. To return a Product email Hello@Farm-Stand.com with your invoice number in the subject line accompanied by the word Return. Someone from our team will respond to you within 48 business hours.

Purchaser is responsible for condition of item at point of delivery. We will not accept any responsibility for damage caused by inadequate packaging or if the product is damaged or lost in transit. Purchaser may choose to insure product at their own expense. 

Farm Stand will provide shipping label for your return. If you return a Product to us in accordance with the Farm Stand return policy, a refund will be credited to the original payment method. Refunds will be in the amount of the product price plus taxes, if applicable, less a $10 restocking fee and will not include the original shipping cost. 

Refunds will be processed within 10 business days of receiving. From there, please note that refunds can take up to 10 additional working days to appear in your account due to varying processing times between payment providers.

We will keep a record of your order and these Customer Terms & Conditions for a period of one year after we have accepted your order. However, for your future reference we recommend that you print and keep a copy of these Customer Terms & Conditions, your order and the Confirmation of Order.

We offer a flexible return policy to make your on-line shopping experience even easier. However, we do monitor the number of returns made and may refuse to accept orders at our discretion if Products are returned repeatedly.